• Enterprise Class
    Digital Ordering

    with more than 100+ million orders processed to date, NovaDine is proven, stable, and secure.

  • Adaptable. Intuitive.
    End to End.

    Easy deployment and Seamless POS integration means more time to focus on the core aspects of your business.

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  • Rich, Evolving Feature Set
    All the frills.

    Years spent collecting and implementing client input means a product that meets all your needs, and wants.

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  • Why Our Customers
    Love Us

    “We wanted to make sure that our customers were presented with a platform that is easy to use, quick and efficient. After extensive research, we found NovaDine’s features and POS integration to be unmatched in the industry. Bill Ricks, Vice President at Braum’s.

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  • Ready to get rid of those delivery tablets?

    NovaDine is the only digital ordering provider with full order & menu integration with Grubhub, DoorDash, UberEats and Postmates. This bi-direcional integration provides real-time automated menu updates and automatic order downloads to/from POS, bypassing the need for multiple tablets and manual order entry.

    See Features/Delivery Marketplace

Order Throttling

Order Throttling from NovaDine for Chain Restaurants Reduces Strain During Peak Times

Order Throttling allows restaurant chains to limit the amount of orders it will be able to accept in a specified amount of time. This feature allows restaurant chains to set a limit (rule) on the maximum dollar-amount of orders they can effectively fulfill within an allotted time-frame.

When an order is placed that surpasses Order Throttling rules, the order will be pushed back to the next available time—decreasing stress on the restaurant chain kitchen and helping set customer expectations in a timely manner. For example: if a location has a maximum of $500 for catering orders with an interval of 60 minutes, the restaurant will only accept up to $500-worth of catering orders in a 60-minute time-frame. Any orders after that threshold will be pushed back to the next hour.

NovaDine’s Order Throttling feature is critical to avoid locations having a backlog of orders and helps prevent a poor customer service experience when picking up food, such as: orders not ready, long lines and/or no parking. Order Throttling can also be implemented by restaurant chains that have employment and service challenges (regardless of restaurant size): if a location is unable to handle a specific amount of orders at peak business times, Order Throttling rules prevent stress on both the restaurant and subsequently its customers.

Utilize NovaDine’s Order Throttling to:

• Reduce customer order-related issues such as parking, late orders, overcrowding, etc.
• Create throttling rules for a specific location (local)
• Fully-customize set dollar amounts and time-frames for throttling
• Specify or constrain by service types such as delivery, pick-up, catering, etc.
• Change Order Throttling rules at any time
• Set up multiple rules for all service types for efficient management of order flow

Available only for Chain Admin Access users:
• Create throttling rules for all restaurants within the chain (global)

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